We are happy to receive your refund within 14 days of the latest estimated delivery date for the item.
Before submitting your refund request, please ensure that the following conditions are met:
- The item must have arrived in a damaged condition.
- The item must be unused.
If the conditions of our Refund policy do not apply to your case, we will be unable to issue a refund.
For more details: (See Questions below)
What's your refund policy?
At Life Goals List, our personalized and made-to-order products are printed just for you. Unfortunately, no refunds or exchanges can be made for fulfilled orders. We will, however, accept refunds due to production errors or flawed merchandise. If you need to process a refund, kindly reach out to our customer service at firstname.lastname@example.org and attach a picture of the damaged item.
My item arrived damaged, what should I do?
Please send a picture to our Customer service team at email@example.com and include your order number, so we can look into getting you a new one or offer you a refund.
What is the duration of the refund process?
Once our customer service team accepts your refund, you will receive a confirmation e-mail, and the duration of the refund process depends on the payment method used. Generally, it can take up to 7 business days for the refund to be processed and the funds to be credited to your account.
I purchased a product and now it's in the sale, can I get a refund?
Unfortunately, we are unable to refund the difference between the original price and the sale price.
Can I get a refund if the price has changed since I ordered it?
As a business we're constantly changing our prices due to trends, sales demand and other various reasons. This, unfortunately, means that if the price has changed since you've ordered, we are unable to refund the price difference.